Outage in FastSpring
SEPA Payment Processing Disabled
Resolved MajorIncident Report
SEPA payment processing has been removed as a payment option for new orders because of an issue with our processing partner. We will re-enable SEPA as a payment method when available. Subscription rebills are not affected. We project the problem will be resolved Monday. We will update as needed on this page.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 02/21/2023 03:16PM
We expect to release an improved SEPA solution later in 2023.
IDENTIFIED
about 3 years ago - at 11/11/2022 04:18PM
We are continuing to work on a fix for this situation.
IDENTIFIED
over 3 years ago - at 09/28/2022 03:32PM
We are continuing to work on a resolution for this issue. We are waiting on our banking partner to give the go-ahead to re-enable the payment method. We expect SEPA to still be unavailable for at least a week longer or perhaps more. We will keep you updated here.
IDENTIFIED
over 3 years ago - at 09/08/2022 06:56PM
We expect the outage might extend until approximately the end of next week (Sept-16). Any orders not currently fully settled should complete when the payment method is back online. We continue to post updates here.
IDENTIFIED
over 3 years ago - at 09/02/2022 04:56PM
SEPA payment processing has been removed as a payment option for new orders because of an issue with our processing partner. We will re-enable SEPA as a payment method when available. Subscription rebills are not affected. We project the problem will be resolved Monday. We will update as needed on this page.
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