Outage in FastSpring

Intermittent API timeouts, SBL timeouts, Login Timeouts.

Resolved Minor

May 30, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing and investigating intermittent API timeouts, SBL timeouts, Login Timeouts.

Components affected

FastSpring System

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/30/2024 05:28PM

The issue with intermittent API timeouts, SBL timeouts, Login Timeouts have been resolved. We continue to work on Root Cause Analysis.

MONITORING over 1 year ago - at 05/30/2024 12:50PM

System metrics are stable. We will continue to monitor.

INVESTIGATING over 1 year ago - at 05/30/2024 11:57AM

We are currently experiencing and investigating intermittent API timeouts, SBL timeouts, Login Timeouts.

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