Outage in Fathom Video
Recovering calls from incident
Resolved MajorIncident Report
We are currently investigating the issue.
Components affected
Fathom Video In-Call Processing (Google Meet) Fathom Video Website Fathom Video Post-Call Processing Fathom Video In-Call Processing (Zoom) Fathom Video In-Call Processing (Microsoft Teams)
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/13/2025 12:34AM
This incident has been resolved.
MONITORING
4 months ago - at 06/12/2025 07:17PM
Call recording is operational, continuing to monitor and reprocess all calls that occurred during GCP outage
MONITORING
4 months ago - at 06/12/2025 07:10PM
Calls are starting to record properly, continuing to monitor
MONITORING
4 months ago - at 06/12/2025 07:09PM
Calls are starting to record properly, continuing to monitor
IDENTIFIED
4 months ago - at 06/12/2025 07:02PM
The issue has been identified by our cloud provider and a fix is being implemented
INVESTIGATING
4 months ago - at 06/12/2025 06:21PM
GCP (Google Cloud Platform) is experiencing a major outage
INVESTIGATING
4 months ago - at 06/12/2025 05:58PM
We are currently investigating the issue.
Latest Fathom Video outages
AI provider outage: AI Search is temporarily offline - 16 days ago
Some calls may be slow to complete final transcription - 29 days ago
Recovering calls from incident - 3 months ago
Degraded system performance - 6 months ago
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