Outage in Fathom Video
Recovering calls from incident
Resolved MajorIncident Report
We are currently investigating the issue.
Components affected
Fathom Video Website Fathom Video Post-Call Processing Fathom Video In-Call Processing (Zoom) Fathom Video In-Call Processing (Microsoft Teams) Fathom Video In-Call Processing (Google Meet)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/13/2025 12:34AM
This incident has been resolved.
MONITORING
11 months ago - at 06/12/2025 07:17PM
Call recording is operational, continuing to monitor and reprocess all calls that occurred during GCP outage
MONITORING
11 months ago - at 06/12/2025 07:10PM
Calls are starting to record properly, continuing to monitor
MONITORING
11 months ago - at 06/12/2025 07:09PM
Calls are starting to record properly, continuing to monitor
IDENTIFIED
11 months ago - at 06/12/2025 07:02PM
The issue has been identified by our cloud provider and a fix is being implemented
INVESTIGATING
11 months ago - at 06/12/2025 06:21PM
GCP (Google Cloud Platform) is experiencing a major outage
INVESTIGATING
11 months ago - at 06/12/2025 05:58PM
We are currently investigating the issue.
Latest Fathom Video outages
Desktop application may not have reflected recording status and some recordings may be slow to appear in web application - about 2 months ago
Bots unable to join some meetings due to Zoom API incident. Working with Zoom to identify the root cause - about 2 months ago
Some recordings may be slow to complete final transcription - 3 months ago
Application unavailable for some customers - 3 months ago
Global Cloudflare Outage - 6 months ago
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