Outage in Fathom Video
AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted
Resolved MinorIncident Report
Summary AI Generated
Fathom Video experienced an AI provider outage that impacted Ask Fathom, live summarization, AI search, and some transcription functionality across Microsoft Teams, Google Meet, and Zoom integrations. The outage also affected post-call processing and application emails. The issue was identified and resolved within 42 minutes.
The issue has been identified and a fix is being implemented.
Components affected
Fathom Video Post-Call Processing Fathom Video Application Emails Fathom Video In-Call Processing (Zoom) Fathom Video In-Call Processing (Microsoft Teams) Fathom Video In-Call Processing (Google Meet)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 06/03/2026 02:36PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 06/03/2026 01:58PM
The issue has been identified and a fix is being implemented.
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