Outage in Fathom Video
AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted
Resolved MinorIncident Report
Summary AI Generated
Fathom Video experienced an AI provider outage that impacted Ask Fathom, live summarization, AI search, and some transcription functionality across Zoom, Microsoft Teams, and Google Meet integrations. The outage affected both post-call and in-call processing components for 2.6 hours. The issue was identified, a fix was implemented, and the incident was resolved with monitoring to ensure stability.
The issue has been identified and a fix is being implemented.
Components affected
Fathom Video In-Call Processing (Microsoft Teams) Fathom Video In-Call Processing (Zoom) Fathom Video In-Call Processing (Google Meet) Fathom Video Post-Call ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/08/2026 03:38AM
This incident has been resolved.
MONITORING
17 days ago - at 05/08/2026 03:17AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
18 days ago - at 05/08/2026 01:04AM
The issue has been identified and a fix is being implemented.
Latest Fathom Video outages
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Application unavailable for some customers - 4 months ago
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