Outage in Fathom Video

Some calls may be slow to complete final transcription

Resolved Minor
September 16, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Fathom Video Post-Call Processing
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/16/2025 10:52PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 09/16/2025 08:35PM

The issue has been identified and a fix is being implemented.

Latest Fathom Video outages

Recovering calls from incident - 2 months ago
Recovering calls from incident - 3 months ago
Degraded system performance - 5 months ago
AI provider outage: some AI Summaries and Action Items failing to generate - 6 months ago
Notetakers may be slow to or fail to join calls - 6 months ago

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