Outage in Fathom Video

Global Cloudflare Outage

Resolved Major

November 18, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Components affected

Fathom Video HubSpot Fathom Video In-Call Processing (Microsoft Teams) Fathom Video Microsoft Calendar Sync Fathom Video Salesforce Fathom Video In-Call Processing (Google Meet) Fathom Video Close Fathom Video Website Fathom Video Post-Call Processing Fathom Video Application Emails Fathom Video In-Call Processing (Zoom) Fathom Video Google Calendar Sync

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/18/2025 03:35PM

This incident has been resolved.

MONITORING 5 months ago - at 11/18/2025 02:50PM

Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery.

INVESTIGATING 5 months ago - at 11/18/2025 12:11PM

Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Latest Fathom Video outages

Desktop application may not have reflected recording status and some recordings may be slow to appear in web application - 27 days ago

Bots unable to join some meetings due to Zoom API incident. Working with Zoom to identify the root cause - about 1 month ago

Some recordings may be slow to complete final transcription - 2 months ago

Application unavailable for some customers - 3 months ago

Partial recording outage - 6 months ago

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