Outage in Fathom Video
Bots unable to join some meetings due to Zoom API incident. Working with Zoom to identify the root cause
Resolved MajorIncident Report
Summary AI Generated
Fathom Video experienced a major incident where bots were unable to join some Zoom meetings due to a Zoom API issue, affecting the In-Call Processing component for Zoom integrations. The service worked with Zoom to identify the root cause and resolved the incident after 5.2 hours.
We are currently investigating this issue.
Components affected
Fathom Video In-Call Processing (Zoom)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/09/2026 10:01PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/09/2026 04:51PM
We are currently investigating this issue.
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