Outage in Fathom Video
Desktop application may not have reflected recording status and some recordings may be slow to appear in web application
Resolved MajorIncident Report
Summary AI Generated
Fathom Video experienced a 40-minute incident where the desktop application failed to properly display recording status and recordings were delayed in appearing on the web application. The issue affected in-call processing across Zoom, Microsoft Teams, and Google Meet platforms. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.
The issue has been identified and a fix is being implemented.
Components affected
Fathom Video In-Call Processing (Google Meet) Fathom Video In-Call Processing (Microsoft Teams) Fathom Video In-Call Processing (Zoom)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 03/19/2026 02:09AM
This incident has been resolved.
MONITORING
27 days ago - at 03/19/2026 01:59AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
27 days ago - at 03/19/2026 01:31AM
The issue has been identified and a fix is being implemented.
Latest Fathom Video outages
Bots unable to join some meetings due to Zoom API incident. Working with Zoom to identify the root cause - about 1 month ago
Some recordings may be slow to complete final transcription - 2 months ago
Application unavailable for some customers - 3 months ago
Global Cloudflare Outage - 5 months ago
Partial recording outage - 6 months ago
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