Outage in Felix
Customers unable to login to platform
Resolved MajorIncident Report
We are aware of an issue impacting all customers (organisation users and vendors) where users cannot login to Felix. We are currently investigating the cause.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 08/06/2025 09:07PM
This incident has been resolved.
MONITORING
11 months ago - at 08/05/2025 10:30PM
We have deployed fixes and all users should now be able to login.
IDENTIFIED
11 months ago - at 08/05/2025 10:28PM
We have identified the issue and are deploying fixes currently.
INVESTIGATING
11 months ago - at 08/05/2025 10:14PM
We are aware of an issue impacting all customers (organisation users and vendors) where users cannot login to Felix. We are currently investigating the cause.
Latest Felix outages
Login issues for some users - 1 day ago
Partial platform outage - 3 months ago
Service Outage - 4 months ago
Service Outage - 4 months ago
SMS Messages for Vodafone customers impacted - 6 months ago
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