Outage in Fera

Fera App Access Issue on Shopify

Minor
March 25, 2025 - Started about 1 month ago
Official incident page

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Outage Details

Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution. Temporary Workaround: - Merchants could access Fera directly via app.fera.ai.
Components affected
Fera Management Portal
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 03/25/2025 11:15AM

Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution.

Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.

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