Outage in FieldEdge

Phone Integration Connectivity Issue

Resolved Minor
October 03, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

FieldEdge is experiencing connection issues with our phone integration functionality. Custer calls into your business are currently not connecting. We are actively working on this issue and we will provide an update once the functionality is restored
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/03/2024 05:29PM

FieldEdge has resolved connectivity issues with our third-party integrations. This includes the phone integration, Proposal Pro, Trane integration, and MarketingEdge. We are still actively resolving intermittent log in issues. Please reach out to support if you are still experiencing errors while attempting to log in

INVESTIGATING 3 months ago - at 10/03/2024 03:42PM

FieldEdge is continuing to experience connectivity issues with our third-party integrations. This includes our phone integration, MarketingEdge, Fleetsharp, and Proposal Pro. We are actively troubleshooting this issue and will provide updates throughout the day.

There have also been reports of intermittent login issues. This is not impacting all members. We are actively troubleshooting impacted customers and will provide an update when this issue is resolved.

INVESTIGATING 3 months ago - at 10/03/2024 01:01PM

FieldEdge is experiencing connection issues with our phone integration functionality. Custer calls into your business are currently not connecting. We are actively working on this issue and we will provide an update once the functionality is restored

Latest FieldEdge outages

Twilio Integration Issue - 3 months ago
Mobile Issues - 4 months ago
Intermittent Connectivity Issue - about 1 year ago

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