Outage in Finalsite

Messages Getting Delayed for Some Clients

Resolved Minor
August 06, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

Need to monitor Finalsite outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Finalsite, and never miss an outage again.
Start Free Trial

Outage Details

Our team has identified an issue causing some messages to fail or get stuck in the sending status. We are working to resolve this as quickly as possible. We apologize for the inconvenience and will update this status as soon as we have more information.
Components affected
Finalsite Composer US West
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/07/2024 12:41AM

The issue has been resolved. For messages affected, if they are listed as "Failed" you will need to resend that message if you still wish to send it. All other messages sent during this time will be delivered.

We apologize for any inconvenience this has caused.

IDENTIFIED 5 months ago - at 08/06/2024 06:50PM

We have identified the issue and are working to resolve it.

INVESTIGATING 5 months ago - at 08/06/2024 06:19PM

Our team has identified an issue causing some messages to fail or get stuck in the sending status. We are working to resolve this as quickly as possible. We apologize for the inconvenience and will update this status as soon as we have more information.

Latest Finalsite outages

Composer: Degraded Performance - about 18 hours ago
Finalsite Enrollment: Service Down - 13 days ago
Messages Incident: Some Emails Not Being Delivered - 29 days ago
Mass Notifications: "Invalid data" Status for a subset of emails. - 3 months ago
Mass Notifications: Site not loading for some clients - 4 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required