Outage in Finalsite

Messages Sending Lists Issue

Resolved Minor
September 04, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue affecting the recipient lists in Messages, where some intended groups/recipients may not be included. Please verify your lists before sending and re-add any missing groups/recipients. For assistance, contact our Support team. We will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/05/2024 09:06PM

This incident has been resolved.

MONITORING 3 months ago - at 09/04/2024 07:38PM

A fix has been implemented and we are monitoring results.

INVESTIGATING 3 months ago - at 09/04/2024 12:46PM

We are currently investigating an issue affecting the recipient lists in Messages, where some intended groups/recipients may not be included. Please verify your lists before sending and re-add any missing groups/recipients. For assistance, contact our Support team. We will provide an update soon.

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