Outage in Finalsite
Messages XR Enterprise and Mass Notification: Message Sending Delays for a Subset of Clients
Minor
November 17, 2025 - Started about 12 hours ago
Official incident page
Official incident page
Incident Report
Our team is aware of a message-sending delay impacting a subset of clients using the Messages XR Enterprise and Mass Notification platforms. We are working to address this issue and will provide additional updates as soon as possible.
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 11/17/2025 10:15PM
We are seeing message sends process as expected at this time, our team is continuing to monitor.
IDENTIFIED
about 11 hours ago - at 11/17/2025 08:51PM
Our team is continuing to work on this issue, and sending delays may remain for a subset of clients. We will provide an additional update as soon as possible.
INVESTIGATING
about 12 hours ago - at 11/17/2025 07:07PM
Our team is aware of a message-sending delay impacting a subset of clients using the Messages XR Enterprise and Mass Notification platforms. We are working to address this issue and will provide additional updates as soon as possible.
Latest Finalsite outages
Intermittent Sign In Issues - 4 days ago
Messages/XR: Sending Delays for US Central - 4 days ago
Intermittent SMS Deliverability Issues - 25 days ago
Composer: Resource Upload Issues - 27 days ago
Messages/XR: Sending Delays for US East - about 1 month ago
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