Outage in Finalsite

Messages/XR: Sending Delays for US Central

Resolved Minor
November 13, 2025 - Started 1 day ago - Lasted about 18 hours
Official incident page

Incident Report

Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US Central hosting region. We are working to address this issue and will provide additional updates as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 11/14/2025 02:16PM

This issue, which caused sending delays impacting a subset of clients in the US Central hosting region, has been resolved.

MONITORING 1 day ago - at 11/13/2025 10:43PM

We are seeing message sends process as expected at this time, our team is continuing to monitor.

IDENTIFIED 1 day ago - at 11/13/2025 10:09PM

Our team is continuing to work on this issue, and sending delays may remain for a subset of clients in the US Central region. We will provide an additional update as soon as possible.

INVESTIGATING 1 day ago - at 11/13/2025 08:03PM

Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US Central hosting region. We are working to address this issue and will provide additional updates as soon as possible.

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