Outage in Finalsite

Degraded Performance Issue

Resolved Major
August 04, 2025 - Started 13 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team is investigating reports of performance/availability problems on your website. We will provide additional information as soon as possible.
Components affected
Finalsite Composer US East
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/04/2025 03:16PM

This incident has been resolved.

MONITORING 13 days ago - at 08/04/2025 01:39PM

A fix has been implemented for all affected sites, and our team is continuing to monitor at this time. Thank you for your patience, and please contact Support if you are seeing any lingering issues.

IDENTIFIED 13 days ago - at 08/04/2025 01:16PM

Our team has identified the root cause for these site performance issues, and are in the process of deploying a fix to all affected websites. We will provide another update soon.

INVESTIGATING 13 days ago - at 08/04/2025 12:25PM

We are continuing to investigate this issue that is impacting a subset of websites. We will provide additional updates as soon as possible.

INVESTIGATING 13 days ago - at 08/04/2025 12:02PM

Our team is investigating reports of performance/availability problems on your website. We will provide additional information as soon as possible.

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