Outage in Finalsite

Composer Performance Issues

Resolved Minor
October 07, 2025 - Started 23 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating issues with Composer performance and increased error rates. We are working to analyze and mitigate this problem and will provide additional updates soon.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/08/2025 03:13PM

Our software upgrade has been released to all clients at this time, and this incident has been resolved. If you are still experiencing any issues in the Composer environment, please contact Composer Support.

MONITORING 22 days ago - at 10/08/2025 11:34AM

Our software upgrade has been released to all clients at this time, and we are continuing to monitor. If you are still experiencing any issues in the Composer environment, please contact Support. Thank you for your patience as our team worked to complete this update.

MONITORING 22 days ago - at 10/08/2025 08:28AM

We are continuing to monitor for any further issues.

MONITORING 22 days ago - at 10/08/2025 08:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 10/08/2025 03:29AM

Our work to release the latest software version is ongoing, with the majority of sites now upgraded. We will provide our next update when the rollout is completed, thank you for your patience.

IDENTIFIED 23 days ago - at 10/08/2025 12:03AM

Our work to release the latest software version is ongoing, with many sites now upgraded. We will provide our next update when the rollout is completed, thank you for your patience.

IDENTIFIED 23 days ago - at 10/07/2025 07:52PM

In order to address Composer functionality and display issues, our team has begun to release a new software version. This will be an ongoing effort to upgrade all websites, and we will provide an additional update when this rollout is completed.

IDENTIFIED 23 days ago - at 10/07/2025 06:15PM

Our team has implemented mitigation for performance issues encountered earlier and are continuing to monitor at this time. Efforts are ongoing to address other functionality and display issues within Composer, and we will provide an additional update as soon as possible.

IDENTIFIED 23 days ago - at 10/07/2025 02:51PM

Our team is continuing work on mitigating Composer performance issues and elevated error rates across sites. We will provide an additional update as soon as possible.

INVESTIGATING 23 days ago - at 10/07/2025 01:51PM

We are currently investigating issues with Composer performance and increased error rates. We are working to analyze and mitigate this problem and will provide additional updates soon.

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