Outage in Finalsite
Password Reset Issues for LDAP users
Resolved MinorIncident Report
We are currently investigating an issue that is inadvertently forcing LDAP users to reset passwords preventing the ability to log in to websites. We will provide an update as soon as possible.
Components affected
Finalsite Composer US East Finalsite Composer US Central Finalsite Composer US West Finalsite Composer UK Finalsite Composer AsiaNeed to monitor Finalsite outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 12/08/2025 09:17PM
This incident has been resolved.
MONITORING
about 17 hours ago - at 12/08/2025 04:14PM
A fix has been implemented and we are monitoring results. Please reach out to Support if you continue to experience issues.
INVESTIGATING
about 19 hours ago - at 12/08/2025 02:27PM
We are currently investigating an issue that is inadvertently forcing LDAP users to reset passwords preventing the ability to log in to websites. We will provide an update as soon as possible.
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