Outage in Finalsite
Messages XR Enterprise: Text to Speech Not Sending Correctly
Resolved MinorIncident Report
Summary AI Generated
Finalsite's Messages XR Enterprise experienced an issue where Text to Speech phone messages were not delivering correctly, while Call-In to Record and other delivery methods remained functional. The technical problem affected only the Text to Speech feature for phone message delivery. The issue was resolved after 69.1 hours, restoring normal Text to Speech message delivery functionality.
Our team discovered an issue that causes phone messages using “Text to Speech” to not deliver as expected. Call-In to Record as well as all other delivery methods are functioning as expected. If you are unable to record an audio message, please reach out to support and we will assist you in creating the message.
Our development team is working to resolve the issue as quickly as possible.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/01/2026 12:06PM
Our team has successfully resolved the technical issue that prevented Text-to-Speech messages from being delivered correctly.
Thank you for your patience while we worked to get this back up and running.
INVESTIGATING
22 days ago - at 04/28/2026 03:00PM
Our team discovered an issue that causes phone messages using “Text to Speech” to not deliver as expected. Call-In to Record as well as all other delivery methods are functioning as expected. If you are unable to record an audio message, please reach out to support and we will assist you in creating the message.
Our development team is working to resolve the issue as quickly as possible.
Latest Finalsite outages
Issue Adding or Changing Images in Messages - 1 day ago
Support: Phone Issues - 6 days ago
Composer Performance Issues: US Central - 13 days ago
Composer Performance Issues: US Central - 15 days ago
Finalsite Enrollment: Degraded Email Open Dates - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
