Outage in Fivetran

Hung Syncs after recovery from earlier incident.

Resolved Minor
June 17, 2022 - Started over 3 years ago - Lasted 3 minutes
Official incident page

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Outage Details

We've identified 284 connectors with longer than normal extract times after we recovered from this morning's incident. We are currently working to end the hung sync so they can restart at their next scheduled sync time. The current workaround is for you to pause and then unpause a sync from your Fivetran dashboard should you see your connector has been hanging on the extract phase for more than 6 hours.
Components affected
Fivetran Replication Servers
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 06/18/2022 12:52AM

We've identified 284 connectors with longer than normal extract times after we recovered from this morning's incident. We are currently working to end the hung sync so they can restart at their next scheduled sync time.

The current workaround is for you to pause and then unpause a sync from your Fivetran dashboard should you see your connector has been hanging on the extract phase for more than 6 hours.

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