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We identified that the issue was caused by a recent change. After the change, syncs failed to start between 12:46 UTC to 03:07 UTC.
A fix has been implemented. Syncs should begin to recover, we're monitoring the results.
Due to this outage, we're observing the following.
- Sync History Chart is not displaying the current syncs.
- Syncs are failing with the error "No value present".
- Manual sync triggers are not working.
The issue has been identified and we are working to resolve it.
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