Outage in Fivetran

Some connectors are not syncing

Resolved Major
August 18, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Replication Servers
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 08/18/2022 03:19AM

We identified that the issue was caused by a recent change. After the change, syncs failed to start between 12:46 UTC to 03:07 UTC.

A fix has been implemented. Syncs should begin to recover, we're monitoring the results.

IDENTIFIED about 2 years ago - at 08/18/2022 03:08AM

Due to this outage, we're observing the following.
- Sync History Chart is not displaying the current syncs.
- Syncs are failing with the error "No value present".
- Manual sync triggers are not working.

IDENTIFIED about 2 years ago - at 08/18/2022 02:33AM

The issue has been identified and we are working to resolve it.

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