Outage in Fivetran

Some Fivetran services are unavailable due to a ‘SecredTokenNotFoundException’ exception.

Resolved Minor
July 27, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/28/2023 12:07AM

The fix has returned all affected services to their normal functionality and the incident has been resolved.

MONITORING over 1 year ago - at 07/27/2023 11:38PM

We have identified the root cause and deployed a solution. Services have already started to recover and should be fully operational within the hour.

IDENTIFIED over 1 year ago - at 07/27/2023 10:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/27/2023 10:58PM

We have identified an issue causing a SecredTokenNotFoundException exception. It is resulting in certain services being down. This includes the following:

1. Schema tabs are not accessible.
2. Transformations are failing
3. Editing the setup form for either connectors or the destination is hanging.
4. Warnings in the dashboard suggesting you have encountered an unsupported request.

We will continue to investigate and provide additional updates.

IDENTIFIED over 1 year ago - at 07/27/2023 10:54PM

The issue has been identified and we are working to resolve it.

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