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This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue with connections and transformation not getting scheduled as per the sync frequency, resulting in a sync delayed status.
Timeline:
Incident start date: 2025-05-08 15:21 UTC
Incident end date: 2025-05-08 16:35 UTC
Cause:
A bug was introduced into the scheduler code with the latest release.
Resolution:
The release was rolled back to the stable version to restore all affected services.
We are continuing to monitor all affected connectors after the recent fix deployment. The connection syncs are running on schedule now.
The issue has been identified and we are working to resolve it.
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