Outage in Fivetran
3rd Party: Google Display & Video 360 connections are failing with "HTTP 502 Bad Gateway" error
Resolved MinorIncident Report
Summary AI Generated
Fivetran's Google Display & Video 360 connections experienced sync failures due to "HTTP 502 Bad Gateway" errors caused by issues on Google's third-party API side. The incident lasted 6.5 hours and affected data synchronization for users of this specific connector. The issue resolved automatically when Google fixed their API problems, with no action required from Fivetran's side.
The issue has been identified and we are working to resolve it.
Components affected
Fivetran General ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/26/2026 09:44AM
This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully.
Incident Summary
Description:
We identified an issue with Google Display & Video 360 connections, which resulted in syncs failing with an "HTTP 502 Bad Gateway" error.
Timeline:
This issue began on 2026-05-25 14:56 UTC and was resolved on 2026-05-26 at 04:38 UTC.
Cause:
The failures were caused by a third-party API side, resulting in HTTP 502 Bad Gateway error responses. There was no Incident reported by Google related to this service on their status page: https://ads.google.com/status/publisher/.
Resolution:
No action was taken from our end. The issue was resolved on the third-party side, and syncs recovered automatically.
MONITORING
3 days ago - at 05/26/2026 07:50AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 05/26/2026 03:15AM
The issue has been identified and we are working to resolve it.
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