Outage in Fivetran

Some Shopify connectors are experiencing sync delays

Resolved Minor
October 17, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Shopify
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/19/2023 10:57AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/18/2023 05:26PM

The majority of impacted connectors are once again successfully incrementing. We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED about 1 year ago - at 10/18/2023 12:23AM

We have identified a recent change that has resulted in recent Shopify sync delays starting around 4:00 AM UTC. We will continue to investigate and provide additional updates.

IDENTIFIED about 1 year ago - at 10/17/2023 11:45PM

The issue has been identified and we are working to resolve it.

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