Outage in Fivetran

Amazon Ads connectors are failing with "java.lang.NullPointerException" while trying to fetch reporting tables

Resolved Minor
October 19, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineering team have identified the issue and are currently preparing the fix
Components affected
Fivetran Amazon Ads
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/19/2023 12:47PM

This incident has been resolved. We have observed that failure rates are returning to normal levels and affected connectors are syncing successfully.

MONITORING about 1 year ago - at 10/19/2023 12:14PM

A hotfix has been deployed and connectors have started to recover.

We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED about 1 year ago - at 10/19/2023 10:06AM

Our engineering team have identified the issue and are currently preparing the fix

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