Outage in Fivetran

3rd Party: Outreach Connectors are failing because the API is exhibiting unexpected behavior, contrary to its documented behavior.

Resolved Minor
November 16, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Outreach
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/16/2023 01:57PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/16/2023 01:29PM

The fix has been deployed, and the failing connectors are now functioning properly. For connectors requiring reconnection, click the "RECONNECT" option to initiate the sync.

MONITORING about 1 year ago - at 11/16/2023 12:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/16/2023 11:08AM

The issue has been identified and we are working to resolve it.

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