Outage in Fivetran

Verizon Media connectors failing with a reconnect task

Resolved Minor
January 06, 2024 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Verizon Media

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/06/2024 06:18AM

We have resolved this incident.

MONITORING almost 2 years ago - at 01/06/2024 03:05AM

The issue on the Verizon Media source end has been resolved, and now the connectors have started to succeed.

We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED almost 2 years ago - at 01/06/2024 02:33AM

We have identified an issue with our Verizon Media connectors where syncs are currently failing due to a 502 exception when querying the Advertisers endpoint. Verizon Media has confirmed that this is an error on their end.

IDENTIFIED almost 2 years ago - at 01/06/2024 01:48AM

The issue has been identified and we are working to resolve it.

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