Outage in Fivetran
Multiple Pinterest Ads connectors are failing with error "Internal Server Error (500) retry count of 3 exceeded"
Resolved Minor
Need to monitor Fivetran outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fivetran, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Fivetran Pinterest AdsLatest Updates ( sorted recent to last )
We have resolved this incident.
We have added a fix to handle the 500 error returned from the Pinterest API. If a 500 error is returned from API calls, the connector skips these endpoints and will throw a Warning in the UI and Connector Log Events in the Platform Connector.
When these 500 errors stop, the connector will continue to sync these endpoints from the point it left off.
A fix has been implemented and we are monitoring the results.
Our testing thus far has identified that the Connectors' queries to the endpoint "resources/targeting/APPTYPE" are failing with a "500 Internal Server Error". We have raised a Ticket with Pinterest to help resolve this error.
We are working on a workaround to skip this endpoint until a solution for the error is in place.
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
Vendor Downtime? Keep Your Team Informed with an Internal Status Page
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3265 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime