Outage in Fivetran

Some Google Play connectors are failing with an "An unknown error occurred" exception

Resolved Minor
July 24, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Google Play

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/24/2024 07:11AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/24/2024 05:07AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 07/24/2024 04:53AM

The syncs are passing now. We are continuing to monitor the results.

IDENTIFIED about 1 year ago - at 07/24/2024 04:45AM

The issue has been identified, and it was caused by recent changes to the connector's Fault taxonomy. We have now rolled back these changes.

INVESTIGATING about 1 year ago - at 07/24/2024 01:57AM

We are currently investigating an issue with our Google Play connectors that is causing some connectors to fail.

IDENTIFIED about 1 year ago - at 07/24/2024 01:27AM

The issue has been identified and we are working to resolve it.

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