Outage in Fivetran

TikTok Ads Connectors Are Failing With an Error Containing "The reservation report is currently an allowlist only feature."

Resolved Minor
August 06, 2024 - Started 5 months ago - Lasted about 7 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Tiktok Ads
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 10:29PM

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

MONITORING 5 months ago - at 08/06/2024 07:16PM

We have applied a fix that will temporarily skip reservation reports to get the syncs to complete successfully. We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED 5 months ago - at 08/06/2024 04:54PM

This has been identified as a potential source-side issue. We have raised a Ticket with the source team, and we are investigating further to create a workaround.

IDENTIFIED 5 months ago - at 08/06/2024 03:17PM

The issue has been identified and we are working to resolve it.

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