Outage in Fivetran

TikTok Ads Connectors Are Failing With an Error Containing "The reservation report is currently an allowlist only feature."

Resolved Minor
August 06, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Tiktok Ads

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/06/2024 10:29PM

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

MONITORING about 1 year ago - at 08/06/2024 07:16PM

We have applied a fix that will temporarily skip reservation reports to get the syncs to complete successfully. We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED about 1 year ago - at 08/06/2024 04:54PM

This has been identified as a potential source-side issue. We have raised a Ticket with the source team, and we are investigating further to create a workaround.

IDENTIFIED about 1 year ago - at 08/06/2024 03:17PM

The issue has been identified and we are working to resolve it.

Latest Fivetran outages

3rd Party: Some syncs are delayed in the AWS us-east-1 region - about 3 hours ago
3rd Party: Intercom APIs are currently unavailable - about 6 hours ago
3rd Party: Some syncs are failing in AWS us-east-1 - about 8 hours ago
3rd Party: Intercom APIs are currently unavailable - about 9 hours ago
3rd Party: Airtable connections are failing due to an underlying service outage - about 9 hours ago

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