Outage in Fivetran

Syncs are failing with error message as 'Unknown failure. error code: 1006'

Resolved Minor
August 15, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor Fivetran outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fivetran, and never miss an outage again.
Start Free Trial

Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Hubspot
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/15/2024 09:03AM

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary
Description:
We identified an issue for some HubSpot connectors which resulted in syncs failing with an "Unknown failure. error code: 1006" error.

Timeline:
This issue began on August 15th at 01:25 AM UTC and was resolved on August 15th at 09:00 AM UTC.

Cause:
The Fivetran IP Address for connectors running in the us-east4 region was temporarily blocked by HubSpot.

Resolution:
Unblocking the IP address in Hubspot resolved this issue.

MONITORING about 1 month ago - at 08/15/2024 08:26AM

HubSpot has unblocked the us-east4 IP Address and previously failing API calls are now succeeding.

We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED about 1 month ago - at 08/15/2024 07:50AM

It appears that the Fivetran IP address for the us-east4 region has been blocked by HubSpot. We are currently awaiting an update from HubSpot on the same.

INVESTIGATING about 1 month ago - at 08/15/2024 05:08AM

We have reached out to HubSpot Support for the issue and are continuing to investigate on our end.

IDENTIFIED about 1 month ago - at 08/15/2024 04:52AM

The issue has been identified and we are working to resolve it.

Start monitoring all your 3rd-party services in 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3234 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime