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We have resolved this incident.
According to Sendgrid status page (https://status.sendgrid.com/)
"...our engineers have confirmed to have mitigated the majority of impact for degraded components."
While the Sendgrid has not reported that their outage is 100% resolved, we have observed that syncs are once again incrementing successfully.
Sendgrid connections are failing due to a source outage. The Sendgrid server encountered an unknown failure that prevented it from fulfilling our request. Please visit the Sendgrid status page (https://status.sendgrid.com/) for further details.
The issue has been identified and we are working to resolve it.
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