Outage in Fivetran

3rd Party: Recent invoices not displaying in the Fivetran Dashboard

Resolved Minor
September 10, 2024 - Started 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating a UI bug that has resulted in recent invoices not being displayed in the billing section of the Fivetran dashboard.
Components affected
Fivetran Web Application
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/13/2024 10:50PM

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

MONITORING 2 months ago - at 09/12/2024 11:36PM

We are continuing to backfill the missing records starting with September 4th, 2024.

MONITORING 2 months ago - at 09/12/2024 09:28AM

We are continuing to backfill the missing records starting with September 4th, 2024.

MONITORING 2 months ago - at 09/11/2024 09:42PM

We've corrected the issue and have begun to backfill the missing records starting with September 4th, 2024.

INVESTIGATING 2 months ago - at 09/11/2024 05:36PM

We are continuing to troubleshoot. In the meantime, we have identified a possible workaround that is currently undergoing testing.

INVESTIGATING 2 months ago - at 09/11/2024 09:35AM

Integration between our internal systems and our product dashboard is causing this issue and we are continuing to troubleshoot.

INVESTIGATING 2 months ago - at 09/10/2024 10:03PM

We are currently investigating a UI bug that has resulted in recent invoices not being displayed in the billing section of the Fivetran dashboard.

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