Outage in Fivetran

QuickBooks connectors are failing with deserialisation issue due to change in API response from QuickBooks side

Resolved Minor
October 10, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran QuickBooks
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/10/2024 08:58AM

This incident has been resolved. We have implemented a fallback logic to handle the deserialisation issue to fix it.

MONITORING about 1 month ago - at 10/10/2024 08:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/10/2024 08:43AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/10/2024 06:25AM

The issue has been identified and we are working to resolve it.

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