Outage in Fivetran

Instagram connector syncs are failing while trying to fetch data for the media_comment table

Resolved Minor
October 11, 2024 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Instagram Business

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/11/2024 04:10PM

This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.

MONITORING about 1 year ago - at 10/11/2024 02:22PM

Most of the affected connectors have been restored, and we are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/11/2024 12:00PM

A hotfix has been deployed and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/11/2024 09:23AM

We have identified the connector issue and created a hotfix to resolve the problem.

IDENTIFIED about 1 year ago - at 10/11/2024 08:20AM

The issue has been identified and we are working to resolve it.

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