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This incident has been resolved.
Incident Summary
Description:
Marketo Connectors were experiencing delayed sync
Timeline:
This issue was identified on October 21 at 11:00 AM UTC and was resolved on October 21 at 3:51 PM UTC.
Cause:
This issue was caused by a recent sync strategy update for the program_membership endpoint
Resolution:
We have reverted the change for the sync strategy update.
A fix has been deployed for this issue. All Connectors experiencing sync delays have been stopped, and a new sync will start shortly after.
We are continuing to monitor to ensure the success of the fix.
Further investigation has identified a potential issue with the Connector that is causing a delay in the sync. We are continuing to investigate to identify a fix for the issue.
The issue has been identified and we are working to resolve it.
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