Outage in Fivetran

3rd Party: HubSpot Connectors Experiencing Unknown Failures

Resolved Minor
October 21, 2024 - Started 24 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We have identified additional HubSpot connectors experiencing sync failure with error code 1006. HubSpot is blocking some Fivetran IP addresses. We have contacted HubSpot Support to have Fivetran IPs unblocked.
Components affected
Fivetran Hubspot
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/22/2024 07:54PM

This incident has been resolved.

MONITORING 23 days ago - at 10/22/2024 03:56PM

We are continuing to monitor the connectors.

MONITORING 23 days ago - at 10/22/2024 12:35PM

Hubspot support has unblocked the IPs, and connectors are not failing anymore. We are monitoring the connectors.

IDENTIFIED 24 days ago - at 10/22/2024 10:14AM

Hotfix to disable *_analytics_*_report table is being deployed. We are waiting for Hubspot Support to unblock the IPs.

IDENTIFIED 24 days ago - at 10/22/2024 06:50AM

HubSpot has blocked additional IPs in the gcp/europe-west3 and gcp/us-east4 regions.
Hubspot support informed us that the issue stems from some JavaScript code being passed while fetching data for the *_analytics table, which triggered the IP blocking. We are working on the fix to address this issue.

IDENTIFIED 24 days ago - at 10/21/2024 11:35PM

We have identified additional HubSpot connectors experiencing sync failure with error code 1006. HubSpot is blocking some Fivetran IP addresses. We have contacted HubSpot Support to have Fivetran IPs unblocked.

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