Outage in Fivetran
Facebook Ads Connectors are failing with "HTTP 500 Internal Server Error" Exception
Resolved Minor
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Outage Details
Components affected
Fivetran Facebook AdsLatest Updates ( sorted recent to last )
This incident has been resolved.
The affected connectors are returning to normal.
A fix has been implemented and we are monitoring the results.
We have created a hotfix for the issue and are waiting for it to be deployed
We are continuing to work on a fix for this issue.
We have identified that 500 Internal Server Error is occurring for some customers while querying the /adimages endpoint. We have reached out to Facebook Support for this and are also actively working on a workaround in the meantime.
The issue has been identified and we are working to resolve it.
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