Outage in Fivetran

3rd Party: PostHog connectors failing with "We couldn't sync 1 out of the 2 primary endpoint(s)."

Resolved Minor
December 10, 2024 - Started 11 days ago - Lasted about 23 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran PostHog
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/11/2024 07:10PM

We have resolved this incident.

MONITORING 11 days ago - at 12/11/2024 11:14AM

As the fix has been deployed, and the connectors are now syncing successfully. However, we will still monitor the PostHog connector syncs.

MONITORING 11 days ago - at 12/11/2024 05:49AM

The fix for the issue has been deployed to production. We are seeing that the connectors are syncing successfully now. We shall keep monitoring the Posthog connector syncs.

IDENTIFIED 11 days ago - at 12/10/2024 08:36PM

We have identified the API endpoint causing connector sync failures. We are working on an update to skip the failing endpoint.

IDENTIFIED 11 days ago - at 12/10/2024 07:50PM

The issue has been identified and we are working to resolve it.

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