Outage in Fivetran

Fivetran: Few Workday HCM connectors are failing with an error - Error deserializing response XML

Resolved Minor
February 26, 2025 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Workday HCM
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/26/2025 09:27PM

We have resolved this incident.

MONITORING about 2 months ago - at 02/26/2025 06:08PM

We have applied a boolean deserializer, which has allowed the syncs to complete successfully. We will continue to monitor all affected connectors until they resume their normal sync functionality.

MONITORING about 2 months ago - at 02/26/2025 02:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 02/26/2025 11:52AM

The issue has been identified and we are working to resolve it.

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