Outage in Fivetran

Unable to complete authorization for connectors

Resolved Major
March 10, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue where the authorization workflow is failing with the error: 'Assertion Failed: group is required'. We are currently investigating in more detail and will provide additional updates accordingly.
Components affected
Fivetran General Services
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/10/2025 05:22PM

This incident has been resolved.

MONITORING 4 days ago - at 03/10/2025 05:07PM

We have deployed a fix for this issue.

Cause: A new feature for the setup form was added but not adapted for the re-authentication flow
Fix: The issue is fixed by providing a default group value to the new feature

The authorization flow is back to normal.

IDENTIFIED 4 days ago - at 03/10/2025 03:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 03/10/2025 03:31PM

We have identified an issue where the authorization workflow is failing with the error: 'Assertion Failed: group is required'.

We are currently investigating in more detail and will provide additional updates accordingly.

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