Outage in Fivetran

Salesforce Quickstart Transformations Are Failing With “Schema Does Not Exist or Not Authorized” Error

Resolved Major

March 14, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue where Salesforce Quickstart Transformations Are Failing With “Schema Does Not Exist or Not Authorized” Error. We are currently investigating in more detail and will provide additional updates accordingly.

Components affected

Fivetran Transformations

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/14/2025 08:43PM

This incident has been resolved. The Salesforce Quickstart Transformations are working fine now.

Incident Summary
Description:
We identified an issue where Salesforce Quickstart Transformations Are Failing With “Schema Does Not Exist or Not Authorized” Error.

Timeline:
This issue began on Mar 13, 2025 - 22:39 UTC and was resolved on Mar 14, 2025 - 21:00 PM UTC.

Cause:
The issue was caused by a bug in an internal feature deployment. This resulted in a change in how Quickstart transformations map schema names.

Resolution:
To address the issue, we have reverted the rollout and the issue is resolved.

MONITORING about 1 year ago - at 03/14/2025 07:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/14/2025 06:12PM

We have identified the issue and implemented a fix, which is currently being deployed.

IDENTIFIED about 1 year ago - at 03/14/2025 03:23PM

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