Outage in Fivetran
3rd Party: Twitter Ads and Twitter Organic connections are experiencing sync failures due to URI is not absolute error with HTTP 500 Response
Resolved MinorIncident Report
Summary AI Generated
Fivetran's Twitter Ads and Twitter Organic connections experienced sync failures for 2.9 hours due to Twitter's API returning HTTP 500 internal server errors when attempting to fetch reports. The issue was caused by a third-party error on Twitter's side that resulted in "URI is not absolute" failures. Fivetran resolved the incident by implementing a workaround that skips reports for problematic accounts, allowing connectors to return to normal operation.
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/11/2026 02:48PM
Incident Summary.
Description: Twitter API started returning Internal Server Error with code 500 when we try to fetch reports.
Timeline: Impact start time around April 10th 21:54:44 UTC to April 11th 12:47:37 UTC
Cause: 3rd party error on twitter side
Resolution: We have implemented a workaround for this by skipping reports for problematic accounts and connectors are back to normal.
MONITORING
4 days ago - at 04/11/2026 01:14PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 04/11/2026 01:08PM
The failure, "URI is not absolute" is a cause of failing Twitter APIs while trying to fetch reports with code 500 and message "internal server error"
IDENTIFIED
4 days ago - at 04/11/2026 11:55AM
The issue has been identified and we are working to resolve it.
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