Fivetran: Multiple Connector Services Experienced Internal Configuration Issues

The impact analysis assessment has been completed, and additional actions are required. Fivetran Support will contact all affected customers via support tickets to provide detailed information on the impact and the necessary steps to be taken.

We are continuing to assess the incident impact and prepare customer email communications.

Impact assessment is ongoing, and we are preparing email communications for affected accounts.

We are continuing to assess impacted Connections for this issue.

We have deployed a hotfix for an issue where multiple connector services did not initialize sync runs with expected system settings. This has resulted in some connections to experience issues.

We are currently assessing the impacted Connections and will take further action as necessary to resolve any identified issues.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We have identified an issue where some Mongo connections are re-importing tables without loading data. This may be causing records in some destination tables to be marked as _fivetran_deleted = true. We are currently investigating in more detail and will provide additional updates accordingly.