Outage in Fivetran

Fivetran: Multiple Connector Services Experienced Internal Configuration Issues

Resolved Major
March 17, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Need to monitor Fivetran outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fivetran, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where some Mongo connections are re-importing tables without loading data. This may be causing records in some destination tables to be marked as _fivetran_deleted = true. We are currently investigating in more detail and will provide additional updates accordingly.
Components affected
Fivetran General Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 09:22PM

The impact analysis assessment has been completed, and additional actions are required. Fivetran Support will contact all affected customers via support tickets to provide detailed information on the impact and the necessary steps to be taken.

IDENTIFIED about 1 month ago - at 03/19/2025 12:04AM

We are continuing to assess the incident impact and prepare customer email communications.

IDENTIFIED about 1 month ago - at 03/18/2025 05:58PM

Impact assessment is ongoing, and we are preparing email communications for affected accounts.

IDENTIFIED about 1 month ago - at 03/18/2025 12:40PM

We are continuing to assess impacted Connections for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 12:32PM

We have deployed a hotfix for an issue where multiple connector services did not initialize sync runs with expected system settings. This has resulted in some connections to experience issues.

We are currently assessing the impacted Connections and will take further action as necessary to resolve any identified issues.

IDENTIFIED about 1 month ago - at 03/18/2025 02:34AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 02:31AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 12:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/17/2025 10:59PM

We have identified an issue where some Mongo connections are re-importing tables without loading data. This may be causing records in some destination tables to be marked as _fivetran_deleted = true. We are currently investigating in more detail and will provide additional updates accordingly.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3956 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook