Outage in Flash

USAePay gateway disruptions

Minor
July 03, 2025 - Started 1 day ago
Official incident page

Need to monitor Flash outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Flash, and never miss an outage again.
Start Free Trial

Outage Details

The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/. Please note that this will only affect locations that process transactions through the USAePay gateway.
Components affected
Flash Valet Flash PARCS
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 07/03/2025 11:54PM

The USAePay issue appears to be resolved, and they are currently monitoring the situation.

IDENTIFIED 1 day ago - at 07/03/2025 09:59PM

USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix."

We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/

Please note that this will only affect locations that process transactions through the USAePay gateway.

INVESTIGATING 1 day ago - at 07/03/2025 08:36PM

The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction.

We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.

Please note that this will only affect locations that process transactions through the USAePay gateway.

Latest Flash outages

Potential service degradation - 3 days ago
Potential service degradation - about 2 months ago
Reporting Performance Issues - 2 months ago
Performance Degradation Admin Portal - 4 months ago
Flash service degradation update - 4 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook