Outage in Fleetio

We have identified an issue when attempting to login via Username

Resolved Major
January 23, 2025 - Started about 1 month ago - Lasted 38 minutes
Official incident page

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Outage Details

Our team has identified an issue where users are unable to login using their Usernames on the Web and Fleetio Go app. Logging into Fleetio via an email address or SSO/SAML is still working as intended. We appreciate your patience while our team is working hard to get this resolved and we will keep this page updated with the latest information. We apologize for the inconvenience. If you need additional information, please contact our support team at help@fleetio.com.
Components affected
Fleetio Web Application & API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/23/2025 12:40AM

Users were experiencing issues logging in via username on Web and Fleetio Go. However, our team has resolved the issue and the system should be back to normal performance.

We apologize for any inconvenience this may have caused.

If you need additional information, please contact our support team at help@fleetio.com.

IDENTIFIED about 1 month ago - at 01/23/2025 12:03AM

Our team has identified an issue where users are unable to login using their Usernames on the Web and Fleetio Go app. Logging into Fleetio via an email address or SSO/SAML is still working as intended.

We appreciate your patience while our team is working hard to get this resolved and we will keep this page updated with the latest information.

We apologize for the inconvenience. If you need additional information, please contact our support team at help@fleetio.com.

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