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Outage in Flexera

Software Vulnerability Research (SVR) - Service Disruption

Resolved Major
July 29, 2026 - Started 2 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Flexera's Software Vulnerability Research (SVR) service experienced a major disruption lasting approximately 5.3 hours, during which customers were unable to access or use the platform. The service remained unstable even after initial recovery attempts due to workload conditions. Technical teams ultimately implemented successful recovery actions, confirmed restored functionality, and are continuing to monitor stability, with a post-mortem report to follow.

Incident Description: We are investigating an issue affecting the Software Vulnerability Research (SVR) service. Customers may be experiencing difficulties accessing or using SVR at this time. Priority: P1 Restoration Activity: Our teams are actively investigating the issue and working to restore service. Mitigation activities are currently underway as we work to bring the service back online. Further updates will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/29/2026 09:52AM

Technical teams have restored service availability for Software Vulnerability Research (SVR). Recovery actions were implemented to address the service instability, and validation has confirmed that SVR functionality has been restored. We will continue to closely monitor the service to ensure ongoing stability.

A post-mortem report containing additional details, including the root cause and preventative measures, will be published in the coming days.

INVESTIGATING 2 days ago - at 07/29/2026 06:02AM

Recovery actions have been implemented; however, the service continues to experience instability under current workload conditions, resulting in ongoing service disruptions. Our teams are actively working to reduce the impact and restore service availability. Further updates will be provided as more information becomes available.

INVESTIGATING 2 days ago - at 07/29/2026 04:36AM

Incident Description: We are investigating an issue affecting the Software Vulnerability Research (SVR) service. Customers may be experiencing difficulties accessing or using SVR at this time.

Priority: P1

Restoration Activity: Our teams are actively investigating the issue and working to restore service. Mitigation activities are currently underway as we work to bring the service back online. Further updates will be provided as more information becomes available.

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