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Outage in Flexera

Spot - AWS ap-northeast-1 - Service Degradation

Resolved Major
November 11, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Flexera's Spot services in AWS ap-northeast-1 experienced a 3.4-hour major degradation caused by an underlying AWS service incident, during which customers encountered failures with instance termination operations and unavailable instance status information. The Spot API was the affected component, with Flexera's technical teams monitoring the AWS incident throughout. Service was fully restored following AWS's recovery, with extended monitoring confirming stable behavior before the incident was closed.

Incident Description: We are investigating an issue affecting Spot services in AWS ap-northeast-1 related to an ongoing AWS service incident. Customers may experience errors with certain instance management operations. Business Impact: Customers may experience failures when attempting to terminate instances. In addition, instance status information may be unavailable for some instances in the affected region. Restoration Activity: Our technical teams have identified that the service degradation is related to the ongoing AWS incident affecting the ap-northeast-1 region. We are actively monitoring the AWS incident, including any recovery activity, and the resulting impact on Spot services. Further updates will be provided as more information becomes available.
Components affected
Flexera Spot API

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/11/2026 07:02PM

Following recovery activity associated with the AWS service incident affecting the ap-northeast-1 region, normal functionality was restored across the affected Spot operations. Technical teams maintained an extended period of monitoring to verify service health and confirm that the earlier errors did not recur. With service behavior remaining stable throughout this period, the incident is now resolved.

MONITORING 3 days ago - at 11/11/2026 05:48PM

AWS is reporting early signs of recovery from the service incident affecting the ap-northeast-1 region. Our initial validation of Spot services is also showing signs of recovery, with the previously observed instance management errors not currently being observed.

We are continuing to monitor Spot service functionality alongside AWS recovery and validate sustained service stability.

INVESTIGATING 3 days ago - at 11/11/2026 03:44PM

Incident Description:
We are investigating an issue affecting Spot services in AWS ap-northeast-1 related to an ongoing AWS service incident. Customers may experience errors with certain instance management operations.

Business Impact:
Customers may experience failures when attempting to terminate instances. In addition, instance status information may be unavailable for some instances in the affected region.

Restoration Activity:
Our technical teams have identified that the service degradation is related to the ongoing AWS incident affecting the ap-northeast-1 region. We are actively monitoring the AWS incident, including any recovery activity, and the resulting impact on Spot services. Further updates will be provided as more information becomes available.

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